Log in

No account? Create an account
85th Street Starbucks

> Recent Entries
> Archive
> Friends
> Profile
> previous 10 entries

December 17th, 2005

10:40 pm - Starbucks Book - I need your experiences
Green Apron Book, Coffee Master, and Customer Resistance Experiences needed!

If you are a Starbucks fan, you may have heard about a new book being written in conjunction with the company (for example, it has been discussed at Starbucks gossip)! I am the author. I am focusing the book at the Starbucks store level. Its deadline is February 1,06 and it is scheduled to be published in the fall by McGraw-Hill. I have all the requisite permissions from Starbucks corporate for partners to participate. Please check out the following (http://www.starbucksstories.com/Starbucks%20permission.pdf) or email me at josephm@lessonsforsuccess.com. You can also contact Chris Gorley - cgorley@starbucks.com with questions about your possible involvement in the book.

I am giving Starbucks gift cards and copies of the book if your experience is included in the book.

As I approach deadline, I would appreciate your assistance. If possible would you share with me experiences you have had (either from the partner or customer side) that:

1)capture the essence of the 5 ways of being (welcoming, genuine, considerate, knowledgeable, involved). Maybe it was a partner who excelled at being knowledgeable, with a customer for example.
2)show how information gained through the coffee master training translated into a benefit to the customer or generally how a knowledgeable partner affected a customer
3) situations where an angry, disgruntled, or resistant customer had their experience turned into a positive one.

This book (working title the Starbucks Success Blend) pays tribute to the uniquely customer driven behavior of Starbucks baristas. The more you share the better I will be able to capture the incredible Starbucks experience. Respectfully, Joseph A Michelli, Ph.D. www.starbucksstories.com

(3 comments | Leave a comment)

December 3rd, 2005

02:00 pm - Um..A little help please
I'm writing a paper on the Globalization of Coffee Houses with emphasis on Starbucks and I was wondering if you'd all be willing to help me out with a little pole? So, here goes:

1: How often do you drink Starbucks?
a: Everyday
b: Once a Week
c: About once a month
d: Isn't that the dude from Moby Dick?

2: Would you consider yourself a Starbucks addict and why?

3: Which is bigger a..?
a: Grande
b: Tall
c: Venti

4: Coffee or Espresso?

5: Which is your favorite coffee drink?
a: Cappuccino
b: Late
c: Americana
d: Frappuccino
e: Mocha
f: other

6: Do you perfer the year round drinks or the seasonal ones?

7: What's a COD?

8: What's a Red Eye?

9: Do you know how many Starbucks are in your area? If not, guess.

10: How many Starbucks are there in the world, do you think?
a: 500
b: 1000
c: 10,000
d: 100,000 or more

11: Do you perfer the cafe experience or buying Frappuccinos for home?

12: Do you brew your own coffee at home, and if yes, is it Starbucks brand coffee?

13: Is there a Starbucks drive-thru near you and if yes, do you use it often?

14: Coffee or tea?

15: What's you're favorite thing to eat at Starbucks?

16: Can you tell the difference between Starbucks coffee and other brands, like Foldgers?

17: Do you like your coffee hot or iced? Does it depend on the season?

18: Can you speak the Starbucks dialect?

19: Do you purchase music from Starbucks?

20: If you could change one thing at Starbucks what would it be?

Thanks so much guys!
o_O Shini

(6 comments | Leave a comment)

February 4th, 2005

03:42 pm
Sorry if this does not belong here, but I am writing a story for a nonfiction article class about LJ users, and was wondering if anyone would be interested in answering some questions for me about why you have an LJ, what you divulge, etc. If interested please email me at browneyedgirl2301@yahoo.com. Thank you!

(1 comment | Leave a comment)

January 23rd, 2005

11:35 pm - Kotch
Woooo! I am SO in!

<3 Nick
Current Mood: tiredtired
Current Music: An Eagle In Your Mind - Boards of Canada

(Leave a comment)

January 3rd, 2005

08:53 pm - Random stop by.
Originally, this was going to be in rhyme, but I decided that wouldn't be appropriate just to say hi.

I stopped in about a month back, and said to the barista behind the counter (a tall fellow - lot's of energy).
"I want caffeine, I want to be awake and make this headache go away."
"I have the drink for you. Do you have heart problems?", he said with a grin.
"No, I don't think so. Why do you ask?", I replied.
He talked about some drink I've never heard of. This drink most likely never made it to the menu behind the man - and, all I recall is him saying, "...six shots with egg nog on the top to cover the taste."

In my head was thought, "six shots sounds like a lot, why mention my heart?"
"He'll do it", my girlfriend (at the time) jumped in.
With a pretty redhead to back him up, the guy knew he had found his mark.
"But, you said you wanted to stay awake....let's make it seve---no, eight shots. That should do it."

The colour had to have drained from my face, and my girlfriend got a gleam in her eye.
"Fine", I sighed - hoping to not die. She clapped, he laughed, and I, again, sighed.

I paid and when the receipt was given to me it had, as advertised, shot after shot listed down.
He mixed it up, and grinned. Waiting for me to take a sip. I did so, the taste was not good - "Good! I've been trying to get someone to drink that for awhile. Oh, and one more thing", he gestured to the Asian lady beside him, "she reminded me, there were two in that to begin with. That's nine shots!", I swear he said that last bit with a little bounce.
Barista seemed more pleased than he should be...

"Let me know what you think!", he called out across the busy floor as I was dragging his associate in crime out to smoke.

Anywho, I never did tell him. His creation caused me to stay awake until 10am. My heart beat like a monkey on lsd - and I jittered around like Berkley.

If anyone that reads this, works or visits the Starbucks on 85th, and knows this barista. Please, let him know to never make that drink again, retire it if need be.

(11 comments | Leave a comment)

November 6th, 2004

08:00 pm - Dooo it. Join Fuzzy Fish

(1 comment | Leave a comment)

August 28th, 2004

01:22 am - Oh man!
Holy shit. So we were hanging out outside right? What should roll up but a double decker bus! What the hell, I mean really. What are the odds that a double decker bus would just drive up and park? It, of course, was full of awesome Canadians. They were apparently going to Burning Man. There was this one girl who had these chain type things and the ends would light on fire and she would spin them around. Too bad we didn't get to see it. Oh man, I love fire. But most of you know that already... Anyways, that's about all I have to say. Bye loves!

-Skye aka Skootles (the nickname Remy so thoughtfully gave me...)
Current Mood: awakeawake
Current Music: The Dandy Warhols - Plan A

(1 comment | Leave a comment)

August 14th, 2004

03:09 pm - you filthy, filthy people.
FIRST OFF: i mispel alut. plez forgiv mi!

There is a place I USED to go.
Cheap coffee, comfy couches and every week an open mic and a live band.
I practically LIVED there.

when i was sad, upset, or really stoned i went there to chil out and put myself back together.

The workers there were friendly loving souls and the owners were a middle aged couple that treated the customers like they were thier own children.

It was a little place opposite a huge intersection. The back porch was hidden behind the building and was surrounded with hight growth. You could sit back there and smoke outside and listen to the birds. Me and an x-girlfriend would go back and pick flowers and lay in the field beyond the bushes.

This place was called MoonFlight Coffee and Tea House.

ask anyone who went there, it was the perfect place on earth.

Then, across the street in the huge intersection, one day came a Starbucks.

Slowly the locals went to the starbucks but us loyal souls kept to MF.

After months those BASTARDS leeched all thier bussiness. The cult of patrons wasnt enought to keep it open. The owners divorced and the place went under.

Now, the building is now a flowershop and the starbucks across the street seels OVERPRICED trendy bullshit to those with way to much money to throw around.

Starbucks has owned you people like the commodity you all are..
It makes me sick
what has this place done for you?

Im not asking anyone to agee with me, i just want you all to know what you starbucks has done to me.

ill admit the starbucks this community is for wanst the particular one but they are all part of the same beast.

Now I frequent another place. A larger place called Beehive. Its on carson street across the river from Pittsburgh essentially.

And whats on the other side of carson street? A starbucks.

-I hope you all choke.
love and peace

Mike Fisher.
Current Mood: determineddetermined
Current Music: The sound of small bussineses closing.

(27 comments | Leave a comment)

August 9th, 2004

11:50 pm
It's been a while since I've posted in here. How is everyone doing? Man, it was great. We were hanging out at Lisa's and naturally we get dressed up in some fabulous costumes. Mine being a blue wig, a pink feathered crown with one horn in it, a sweet apron from the 60's, some fairy wings, an awesome rinestoned shirt and last but certainly not least a Micheal Jackson glove. I can honestly say that I've never been more attracted to myself, haha! I enjoy how many people laughed at us. Alright so that's about all I have to say to you kids.

Current Mood: crazycrazy

(1 comment | Leave a comment)

July 3rd, 2004

03:56 pm
So...what's everyone's favorite drink?

Grande Soy Iced Mocha. Totally.

(8 comments | Leave a comment)

> previous 10 entries
> Go to Top